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CQC report explained · a nursing home, run by CHD Living

Kings Lodge Care Centre

The Pavilions, Byfleet, West Byfleet, KT14 7BQ

Goodpublished 8 December 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Kings Lodge Care Centre on 8 December 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Kings Lodge Care Centre

5 rated inspections over 7 years: the service has improved, from Inadequate to Good.

  1. December 2022Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. November 2022Requires improvement
    Safe: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. November 2020Inspected but not rated
    Safe: Inspected but not rated

    Read this report on cqc.org.uk

  4. May 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. April 2016Requires improvementup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Good
  6. December 2015Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  7. May 2019

    Registered with the Care Quality Commission on 20 May 2019.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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