Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Franklin Care Group

The Dell

55 Sibley Street, Manchester, M18 8LN

Goodpublished 24 February 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on The Dell on 24 February 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of The Dell

6 rated inspections over 6 years: the service has improved, from Requires improvement to Good.

  1. February 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. May 2021Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. March 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. February 2018Requires improvementup from Inadequate
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. September 2017Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  6. April 2017Inadequatedown from Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
  7. January 2016Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
  8. March 2020

    Registered with the Care Quality Commission on 9 March 2020.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Franklin Care Group Limited

8 other services on the CQC register. A pattern across a group tells you more than one report.

Ecclesholme

Manchester, M30
Good
ResidentialDementia
Rated 2 years agoReport explained

Hulton Care Home

Manchester, M24
Requires improvement
ResidentialDementia
Rated 3 years agocare home
Nearby

Other care homes near Manchester

All in Manchester

Daisy House

Manchester, M18 · 1.5 km
Good
Residential
Rated 7 years agocare home

Lighthouse

Manchester, M12 · 1.5 km
Good
ResidentialDementia
Rated 4 years agocare home

Parkview Care Home

Manchester, M11 · 2.2 km
Good
ResidentialDementia
Rated 8 years agocare home

Daisy Bank House

Manchester, M14 · 2.4 km
Good
Residential
Rated 3 years agocare home