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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Agincare

The Croft

The Penningtons, Chestnut Lane, Amersham, HP6 6EJ

Goodpublished 5 March 2019, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Croft. That is usual for a newly registered service.

The story over the years

Every inspection of The Croft

4 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

  1. January 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated
  2. March 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. January 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  4. December 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  5. April 2016Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. July 2015Inspected but not rated
    Safe: Requires improvement
  7. October 2025

    Registered with the Care Quality Commission on 14 October 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Agincare (Southwark) Limited

11 other services on the CQC register. A pattern across a group tells you more than one report.

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Greenhive House

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Hazlemere Lodge

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Laurel Dene

Hampton, TW12
Good
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Nearby

Other care homes near Amersham

All in Buckinghamshire

Cheriton Care Home

Amersham, HP6 · 0.5 km
Requires improvement
ResidentialDementia
Rated 7 months agocare home

Pratt House

Amersham, HP6 · 0.7 km
Good
Residential
Rated 2 years agocare home

Southernwood

Amersham, HP6 · 0.8 km
Good
Residential
Rated 6 years agocare home

Chesham Bois Manor

Chesham, HP5 · 2.3 km
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Birchwood

Chesham, HP5 · 2.6 km
Outstanding
Residential
Rated 6 months agocare home