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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Agincare

Greville House

Greville Road, Richmond, TW10 6HR

Goodpublished 13 April 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Greville House. That is usual for a newly registered service.

The story over the years

Every inspection of Greville House

3 rated inspections over 7 years: the service has held its Good rating throughout.

  1. April 2023Goodcurrent ratingstayed Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. September 2018Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. December 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. July 2026

    Registered with the Care Quality Commission on 1 July 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Agincare (Southwark) Limited

11 other services on the CQC register. A pattern across a group tells you more than one report.

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Greenhive House

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Laurel Dene

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Swan House

Buckingham, MK18
Requires improvement
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Nearby

Other care homes near Richmond

All in Richmond upon Thames

Lynde House

Twickenham, TW1 · 1.3 km
Good
NursingDementia
Rated 6 months agocare home

Cambridge Park

Twickenham, TW1 · 1.4 km
Good
Residential
Rated 3 years agocare home

Alexander House

London, SW14 · 2.1 km
Requires improvement
ResidentialDementia
Rated 7 months agocare home

Nightingale House

Twickenham, TW1 · 2.5 km
Good
ResidentialDementia
Rated 3 years agocare home