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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Agincare

Laurel Dene

117 Hampton Road, Hampton Hill, Hampton, TW12 1JQ

Goodpublished 6 October 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Laurel Dene. That is usual for a newly registered service.

The story over the years

Every inspection of Laurel Dene

4 rated inspections over 7 years: the service has held its Good rating throughout.

  1. October 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2021Inspected but not rated
    Safe: Inspected but not rated
  3. January 2020Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. June 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. May 2015Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. July 2026

    Registered with the Care Quality Commission on 1 July 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Agincare (Southwark) Limited

11 other services on the CQC register. A pattern across a group tells you more than one report.

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Swan House

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Nearby

Other care homes near Hampton

All in Richmond upon Thames

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Roy Kinnear House

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