CQC report explained · a residential care home, run by Welltower

Stanecroft

Spook Hill, North Holmwood, Dorking, RH5 4EG

Goodpublished 20 November 2018, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Stanecroft on 13 February 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Stanecroft

5 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

February 2021Inspected but not ratedcurrent rating
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
November 2018Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
September 2017Requires improvementdown from Good
Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
May 2017Goodstayed Good
Well-led: Requires improvement
Read this report on cqc.org.uk
December 2016Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
November 2015Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
Read this report on cqc.org.uk
September 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
July 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
July 2011
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2011
Registered with the Care Quality Commission on 11 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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