Epworth Grange
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CQC report explained · a residential care home, run by Methodist Homes
Sandygate Residential Care Home
57 Sandygate, Wath Upon Dearne, Rotherham, S63 7LU
Goodpublished 10 February 2024, 2 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- People were protected from abuse and avoidable harm. Risks were assessed, medicines were given safely, and recruitment checks were carried out.
- Effective?
- Good
- This key question was not inspected during this visit. Its rating was carried over when calculating the overall rating.
- Caring?
- Good
- This key question was not inspected during this visit. The inspectors did observe staff interacting with people and described them as kind and caring.
- Responsive?
- Good
- This key question was not inspected during this visit. The report says people received person-centred care that met their needs.
- Well-led?
- Good
- The home had an open culture, approachable managers and systems for checking quality, using feedback and acting on concerns.
The latest report, explained
What inspectors found, February 2024
Rated Good; inspectors found people were safe and well cared for, with minor cleaning issues and mixed views about staffing.
The unannounced inspection took place on 15 January 2024. One inspector and an Expert by Experience visited the home. They spoke with 4 people, 5 relatives and 6 staff, observed care, and checked care, medicine, recruitment and management records.
The home was rated Good overall. Inspectors rated Safe and Well-led as Good. They found people were protected from abuse, risks were managed, medicines were given as prescribed, and there were enough suitable staff according to the provider's assessment.
Inspectors found kind and person-centred care. People were offered choices, their feedback was used, and the management team monitored the service. A couple of minor issues were put right during the visit, although some areas needed cleaning and people and relatives had mixed views about staffing.
Only Safe and Well-led were inspected at this visit. The other ratings were not reassessed and the overall rating used previous ratings where needed. The last inspection rating, on 28 September 2018, was Good.
What inspectors praised
People felt safe
People told inspectors they felt safe. Staff understood how to recognise and report safeguarding concerns.
“People were safeguarded from abuse and avoidable harm.” from the report
Risks and medicines
Risks were identified and managed. Medicines were stored and recorded appropriately, including medicines given when needed.
“People were supported to receive their medicines safely.” from the report
Kind, person-centred care
Inspectors saw staff being kind, caring and offering choices. Care was based on people's preferences and needs.
“People received person centred care which met their needs.” from the report
Open management
The management team was described as approachable and used audits, feedback and action plans to improve the service.
“The provider had a clear management structure that monitored the quality of care to drive improvements in service delivery.” from the report
What inspectors were concerned about
Some areas needed cleaning
minorInspectors found some areas that needed cleaning. The provider took action during the inspection and showed what had been done.
“However, some areas were in need of cleaning.” from the report
Mixed views about staffing
minorThe provider's assessment found enough staff, and inspectors saw timely responses. However, some people and relatives felt staffing levels were not always enough.
“We received mixed views from people and relatives; some felt there were not enough staff, whilst others told us staff responded promptly.” from the report
Questions to ask them, based on this report
- 01How do you decide how many staff are needed, and how quickly would staffing increase if residents' needs changed?
- 02How do you check that all areas of the home are clean, and how do you make sure cleaning issues stay resolved?
- 03How are medicines given when needed, and how do you record that they were given in line with each person's needs?
- 04How are relatives' feedback and concerns discussed, and what changes have been made as a result?
- 05Which ratings were carried over from the previous inspection because Effective, Caring and Responsive were not inspected this time?
This was an unannounced focused inspection of Safe and Well-led; the other ratings were not inspected at this visit and were used from previous ratings when calculating the overall rating. This explanation was written from the published report of 10 February 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
The story over the years
Every inspection of Sandygate Residential Care Home
6 rated inspections over 9 years: the service has held its Good rating throughout.
- February 2024Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Sandygate Residential Care Home →
- February 2021Inspected but not ratedSafe: Inspected but not rated
- September 2018Goodup from Requires improvementSafe: GoodWell-led: Good
- May 2018Requires improvementstayed Requires improvementSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- February 2017Requires improvementdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- June 2015Goodstayed GoodSafe: Requires improvement
- February 2015GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2013
Report published without a new overall rating.
- July 2012
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- June 2011
Registered with the Care Quality Commission on 24 June 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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