CQC report explained · a residential care home, run by Voyage

Redbank House

Town Street, South Leverton, Retford, DN22 0BT

Outstandingpublished 9 March 2019, 7 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Outstanding; Is care built around the person? Care plans, activities, complaints.
Well-led?: Outstanding; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Redbank House on 9 March 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Redbank House

2 rated inspections over 3 years: the service has improved, from Good to Outstanding.

March 2019Outstandingcurrent ratingup from Good
Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Outstanding
We are reading this report · the original is on cqc.org.uk
July 2016Good
Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
June 2014
Registered with the Care Quality Commission on 30 June 2014.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Voyage 1 Limited

240 other services on the CQC register. A pattern across a group tells you more than one report.