CQC report explained · a nursing home, run by Welltower

Oak House

Forest Close, Wexham Road, Slough, SL2 4FA

Requires improvementpublished 11 June 2019, 7 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Oak House on 11 June 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Oak House

2 rated inspections over 3 years: the service has slipped, from Good to Requires improvement.

June 2019Requires improvementcurrent ratingdown from Good
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
August 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
October 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
August 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
July 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
June 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2011
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2011
Registered with the Care Quality Commission on 11 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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