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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Agincare

Norton Lees Hall & Lodge

156 Warminster Road, Sheffield, S8 8PQ

Requires improvementpublished 16 February 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Norton Lees Hall & Lodge. That is usual for a newly registered service.

The story over the years

Every inspection of Norton Lees Hall & Lodge

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. February 2023Requires improvementcurrent rating
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. November 2024

    Registered with the Care Quality Commission on 28 November 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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2 other services on the CQC register. A pattern across a group tells you more than one report.

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