Scarsdale Grange Nursing Home

Risks were assessed and reviewed, and staff had guidance about how to support people safely.

“Risks to people's safety were assessed, monitored and managed.” from the report

Medicines were stored, given and recorded appropriately. Staff training and regular checks supported safe medicines practice.

“People received their medicines safely and as prescribed.” from the report

Inspectors found enough staff to respond promptly. Staff were recruited with pre-employment checks and received training, induction and supervision.

“We observed staff interacting with people and found there were sufficient staff available to respond to people in a timely way.” from the report

Staff knew people well and supported their needs and choices. People were offered choices and opportunities to express their views.

“We observed staff interacting with people and found they provided person centred care and support.” from the report

The home had systems for feedback, audits and action plans. People, relatives and staff generally felt able to raise concerns.

“People, their relatives, and staff predominantly felt involved and listened to.” from the report

Inspectors said some incident reports would have benefited from more detail. The manager said this was already being addressed as an area for development.

“We identified areas within incident reporting where additional detail could have been beneficial” from the report