CQC report explained · a residential care home, run by A Mungur

NAS House

370 Bensham Lane, Thornton Heath, Croydon, CR7 7EQ

Goodpublished 9 June 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on NAS House on 9 June 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of NAS House

4 rated inspections over 8 years: the service has held its Good rating throughout.

June 2023Goodcurrent ratingstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
March 2020Goodstayed Good
Safe: Requires improvementWell-led: Good
We are reading this report · the original is on cqc.org.uk
September 2017Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
August 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
July 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2010
Registered with the Care Quality Commission on 5 November 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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