CQC report explained · a residential care home, run by Barchester Healthcare

Mortain Place Care Home

93 Pevensey Bay Road, Eastbourne, BN23 6JF

Requires improvementpublished 6 April 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Mortain Place Care Home on 6 April 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Mortain Place Care Home

2 rated inspections over 2 years: the service has slipped, from Good to Requires improvement.

April 2023Requires improvementcurrent ratingdown from Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
August 2021Good
Safe: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
September 2019
Registered with the Care Quality Commission on 27 September 2019.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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