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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by City and County Healthcare Group

Highfield House

115 Wolverhampton Road, Pelsall, Walsall, WS3 4AD

Requires improvementpublished 16 June 2026, 2 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Highfield House. That is usual for a newly registered service.

The story over the years

Every inspection of Highfield House

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. January 2011

    Registered with the Care Quality Commission on 18 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

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Same provider

Other services run by Pharos Care Limited

5 other services on the CQC register. A pattern across a group tells you more than one report.

Ash House

Willenhall, WV13
Requires improvement
Residential
Rated 2 months agocare home

Katherine House

Birmingham, B23
Requires improvement
Residential
Rated 3 years agocare home

Sutton House

Birmingham, B23
Requires improvement
Residential
Rated 2 years agocare home

The Lodge

Wednesbury, WS10
Good
Residential
Rated 2 months agocare home
Nearby

Other care homes near Walsall

Pelsall Hall

Walsall, WS3 · 0.4 km
Good
ResidentialDementia
Rated 7 years agocare home

The Watermill

Walsall, WS3 · 2.0 km
Good
Residential
Rated last monthcare home