CQC report explained · a residential care home, run by City and County Healthcare Group

The Boat House

24-28 Lichfield Street, Fazeley, Tamworth, B78 3QN

Goodpublished 18 August 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on The Boat House on 18 August 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of The Boat House

8 rated inspections over 8 years: the service has held its Good rating throughout.

August 2023Goodcurrent rating
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
March 2021Inspected but not rated
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
September 2019Goodstayed Good
Safe: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
February 2018Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
August 2017Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
March 2017Inadequatedown from Requires improvement
Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
Read this report on cqc.org.uk
September 2016Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
February 2016Requires improvementdown from Good
Well-led: Requires improvement
Read this report on cqc.org.uk
November 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
May 2015
Registered with the Care Quality Commission on 31 May 2015.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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