CQC report explained · a residential care home, run by Voyage

Esmer House

22 Peafield Lane, Mansfield Woodhouse, Mansfield, NG19 9DT

Outstandingpublished 3 November 2021, 4 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Outstanding; Is care built around the person? Care plans, activities, complaints.
Well-led?: Outstanding; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Esmer House on 3 November 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Esmer House

Each visit the CQC has published, newest first, back to the day the service was registered.

November 2021Outstandingcurrent rating
Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Outstanding
We are reading this report · the original is on cqc.org.uk
December 2019
Registered with the Care Quality Commission on 23 December 2019.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in care How PrimeCarers works

Same provider

Other services run by Voyage 1 Limited

240 other services on the CQC register. A pattern across a group tells you more than one report.