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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Hestia Housing and Support

Coxley House

28 Bow Road, London, E3 4LN

Goodpublished 24 September 2019, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Coxley House. That is usual for a newly registered service.

The story over the years

Every inspection of Coxley House

3 rated inspections over 4 years: the service has held its Good rating throughout.

  1. March 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated
  2. September 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  3. April 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. December 2015Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. February 2025

    Registered with the Care Quality Commission on 24 February 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Hestia Housing and Support

2 other services on the CQC register. A pattern across a group tells you more than one report.

Lynton Terrace

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Requires improvement
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Rated 2 years agoReport explained

Harwood Road

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Good
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Rated 2 years agoReport explained
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