CQC report explained · a nursing home, run by Welltower

Cleves Place

Cleves Place, Millfields Way, Haverhill, CB9 0JB

Outstandingpublished 23 March 2023, 3 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Outstanding; Are people treated with kindness and dignity?
Responsive?: Outstanding; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Cleves Place on 23 March 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Cleves Place

3 rated inspections over 7 years: the service has improved, from Good to Outstanding.

March 2023Outstandingcurrent ratingstayed Outstanding
Safe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Good
We are reading this report · the original is on cqc.org.uk
June 2018Outstandingup from Good
Safe: GoodCaring: OutstandingResponsive: OutstandingWell-led: Good
We are reading this report · the original is on cqc.org.uk
February 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
March 2015
Registered with the Care Quality Commission on 5 March 2015.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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