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CQC report explained · a nursing home, run by Runwood

Carolyne House

Waterson Road, Chadwell St Mary, RM16 4LD

Goodpublished 15 October 2025, 10 months ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC published its most recent report on Carolyne House on 17 March 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Carolyne House

4 rated inspections over 5 years: the service has held its Requires improvement rating throughout.

  1. March 2020Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. September 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. December 2015Goodup from Requires improvement
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. June 2015Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. September 2014Inspected but not rated

    Read this report on cqc.org.uk

  6. June 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. October 2012

    Registered with the Care Quality Commission on 8 October 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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