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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

260 services in East Midlands

Cheney House

Banbury, OX17
Requires improvement
ResidentialDementia
Rated 5 years agocare home

Cockington House

Nottingham, NG8
Requires improvement
Residential
Rated 5 months agoReport explained

Connect House

Nottingham, NG5
Requires improvement
NursingDementia
Rated 2 years agocare home

Crescent House

Northampton, NN1
Requires improvement
ResidentialDementia
Rated 5 months agocare home

Curtis Weston House

Wigston, LE18
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Diamond House

Leicester, LE4
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Eastwood House

Nottingham, NG16
Requires improvement
ResidentialDementia
Rated 4 months agocare home

Edenhurst Rest Home

Nottingham, NG3
Requires improvement
ResidentialDementia
Rated 7 years agocare home

Edward House

Eastwood, NG16
Requires improvement
ResidentialDementia
Rated 15 months agocare home

Elm Bank Care Home

Kettering, NN15
Requires improvement
ResidentialDementia
Rated 10 months agocare home

Elm Lodge Care Home

Chesterfield, S41
Requires improvement
ResidentialDementia
Rated 3 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.

Find a private carerHow PrimeCarers works