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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

2,265 services

Cherry Lodge

Lowestoft, NR32
Requires improvement
Residential
Rated 17 months agoReport explained

Cherry Lodge

Birmingham, B14
Requires improvement
ResidentialDementia
Rated 12 months agoReport explained

Cherry Tree House

Scunthorpe, DN16
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Cherry Tree Manor

Hemel Hempstead, HP2
Requires improvement
ResidentialDementia
Rated 9 months agocare home

Chesham Bois Manor

Chesham, HP5
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Chesham House

Southampton, SO18
Requires improvement
Residential
Rated 3 years agocare home

Chestfield House

Whitstable, CT5
Requires improvement
NursingDementia
Rated 3 years agocare home

Chilton Court

Stowmarket, IP14
Requires improvement
Residential
Rated 2 years agoReport explained

Chirnside House

Lancaster, LA1
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Chosen Court

Gloucester, GL3
Requires improvement
Residential
Rated 3 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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About live-in careHow PrimeCarers works