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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

2,265 services

Bronte

Exeter, EX3
Requires improvement
Residential
Rated 2 years agocare home

Brook Care Home

Rochford, SS4
Requires improvement
ResidentialDementia
Rated 17 months agocare home

Brooke House

Norwich, NR15
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Brookfield Care Home

Shipley, BD18
Requires improvement
ResidentialDementia
Rated 10 months agocare home

Brook House

Colchester, CO6
Requires improvement
ResidentialDementia
Rated 21 months agocare home

Brookmead

Crawley, RH11
Requires improvement
Residential
Rated 3 years agocare home

Brookside

Bedford, MK42
Requires improvement
Residential
Rated 3 months agocare home

Broom Lane Care Home

Rotherham, S60
Requires improvement
ResidentialDementia
Rated 21 months agocare home

Broughton Lodge

Macclesfield, SK11
Requires improvement
Residential
Rated 3 years agocare home

Bryn Haven

Stockport, SK5
Requires improvement
ResidentialDementia
Rated 2 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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About live-in careHow PrimeCarers works