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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Outstanding

617 services in England are currently rated Outstanding: inspectors found the service performing exceptionally well.

Only a small minority of services reach Outstanding. Inspectors have to find something exceptional, usually in how people are cared for and how the service responds to them.

116 services in South East

Outstanding
ResidentialDementia
Rated 4 months agocare home

Deerswood Lodge

Crawley, RH11
Outstanding
ResidentialDementia
Rated 2 months agocare home

School House

Sunbury-on-Thames, TW16
Outstanding
Residential
Rated 7 years agocare home
Outstanding
ResidentialDementia
Rated 15 months agocare home

Fountain View

Southampton, SO32
Outstanding
Residential
Rated 8 years agocare home

Fritham Lodge

Southampton, SO16
Outstanding
Residential
Rated 8 years agocare home

Godswell Park

Banbury, OX15
Outstanding
Nursing
Rated 6 years agocare home

Gresham House

Staplehurst, TN12
Outstanding
Residential
Rated 8 years agocare home

Heronsmede

Old Windsor, SL4
Outstanding
Residential
Rated 7 years agocare home

Highfield House

Shanklin, PO37
Outstanding
ResidentialDementia
Rated 7 years agocare home

Hill Brow

Farnham, GU10
Outstanding
ResidentialDementia
Rated 7 years agocare home

Hilltop

Southampton, SO19
Outstanding
Residential
Rated 3 months agocare home

Hithermoor House

Staines-upon-Thames, TW19
Outstanding
Nursing
Rated 3 years agocare home

Holkham House

Redhill, RH1
Outstanding
Residential
Rated 6 years agocare home

Jasmine House

Alton, GU34
Outstanding
Residential
Rated 7 years agocare home
Reading a rating

What Outstanding means for your family

Fewer than one in twenty services reach Outstanding, and inspectors have to be able to say what is exceptional about it, not just that nothing was wrong. Most Outstanding ratings are earned on the Caring and Responsive questions: how people are treated, and how the service adapts to them.

Outstanding ratings can be old. The CQC does not re-inspect well-rated services on a fixed cycle, so check the date on each page and whether the manager named in the report is still there.

Another option

Or hire a private carer directly

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.