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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Inadequate

101 services in England are currently rated Inadequate: inspectors found the service performing badly and the CQC has taken enforcement action.

The service is in special measures and will be inspected again within six months. Read the report closely and ask the manager what has changed since.

All servicesCare homesHome care agenciesOutstandingGoodRequires improvement
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

101 services

Chalkwell Grange

Leigh-on-Sea, SS9
Inadequate
ResidentialDementia
Rated 3 months agoReport explained

Chaucer House

Canterbury, CT1
Inadequate
NursingDementia
Rated 2 months agocare home

Chestnut Lodge

Bradford, BD3
Inadequate
NursingDementia
Rated 10 months agocare home

Clayton House

Huddersfield, HD8
Inadequate
ResidentialDementia
Rated 2 years agocare home

Crimson Manor

Huddersfield, HD3
Inadequate
ResidentialDementia
Rated 9 months agocare home

Elizabeth Court

St Helens, WA9
Inadequate
NursingDementia
Rated 12 months agocare home

Ellerslie Court

Southport, PR8
Inadequate
ResidentialDementia
Rated 13 months agocare home

Evergreen Lodge

Birkenhead, CH42
Inadequate
NursingDementia
Rated 2 months agocare home

Fairholme House

Banbury, OX15
Inadequate
ResidentialDementia
Rated 10 months agocare home

Florence House

Great Yarmouth, NR30
Inadequate
Residential
Rated 7 months agocare home

Friary House

Weymouth, DT4
Inadequate
ResidentialDementia
Rated 14 months agocare home

Herondale

Basildon, SS14
Inadequate
Residential
Rated last monthcare home
Reading a rating

What Inadequate means for your family

An Inadequate rating is the CQC’s strongest public signal. The service is placed in special measures, the provider is told exactly what must change, and inspectors return within six months. If it has not improved by then, the CQC can cancel its registration.

That does not always mean people were harmed. Read the report: some Inadequate ratings follow a serious incident, others follow a long slide in records, staffing and leadership. Our explanation on each service page lists the specific breaches and the enforcement taken, with the inspectors’ own words.

If a relative is already there, ask the manager what the improvement plan says and when the next inspection is due. If you are choosing, it is reasonable to wait for the re-inspection.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works