Victoria House Care Centre
Middlesbrough, TS1
NursingDementia
Rated 3 years agocare home
CQC report explained · a nursing home, run by Key Healthcare (St Helens)
Elizabeth Court
New Street, Sutton, St Helens, WA9 3XQ
Inadequatepublished 13 August 2025, 12 months ago
Rated Inadequate: inspectors found the service performing badly and the CQC has taken enforcement action.
The report
We have not explained this report yet
The CQC published its most recent report on Elizabeth Court on 3 February 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukThe story over the years
Every inspection of Elizabeth Court
7 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.
- February 2023Requires improvementcurrent ratingstayed Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- March 2022Requires improvementdown from GoodSafe: Requires improvementWell-led: Requires improvement
- February 2021Goodup from Requires improvementSafe: GoodWell-led: Requires improvement
- December 2019Requires improvementup from InadequateSafe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
- August 2019Inadequatestayed InadequateSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- February 2019Inadequatedown from GoodSafe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
- June 2016GoodSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- March 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- October 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 28 January 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
Another option
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Same provider
Other services run by Key Healthcare (St Helens) Limited
1 other service on the CQC register. A pattern across a group tells you more than one report.
Good
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