Park House Residential Home
Barnsley, S70
Residential
Rated 15 months agocare home
CQC report explained · a residential care home, run by Mr Paul and Mrs Gloria Crabtree
Wentworth Hall Residential Home
Church Drive, Wentworth, Rotherham, S62 7TW
Goodpublished 30 January 2024, 2 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- People were protected from abuse and avoidable harm, and risks were assessed and managed. Medicines were given safely, although some as-needed medicine instructions needed more detail and were updated after the inspection.
- Effective?
- Good
- This key question was not inspected during this focused visit. Its previous rating was used in calculating the overall rating.
- Caring?
- Good
- This key question was not inspected during this focused visit. Its previous rating was used in calculating the overall rating.
- Responsive?
- Good
- This key question was not inspected during this focused visit. Its previous rating was used in calculating the overall rating.
- Well-led?
- Good
- Inspectors found an open, person-centred culture and systems for monitoring quality. Recruitment difficulties in the senior team meant some issues were not identified before the inspection.
The latest report, explained
What inspectors found, January 2024
Rated Good; inspectors found safe, kind care, but some staffing, medicine and maintenance checks needed attention.
This was an unannounced focused inspection on 9 January 2024. One inspector and an Expert by Experience spoke with 8 people, 4 relatives and 5 staff. They also reviewed care, medicine, recruitment and management records.
The home was rated Good overall, with Good ratings for Safe and Well-led. People said they felt safe, received their medicines as prescribed and were happy with the care and support.
Inspectors found some minor problems. These included gaps in one staff member's employment history, limited detail in some as-needed medicine instructions, and small cleanliness and maintenance issues. The home addressed these points immediately, according to the report.
This inspection only looked at Safe and Well-led. The ratings for Effective, Caring and Responsive were carried forward from the last inspection, which was published on 9 January 2018.
What inspectors praised
People felt safe
People told inspectors they felt safe and that staff responded to their needs. Staff were observed supporting a transfer safely.
“People told us they felt safe living at the home.” from the report
Safe medicines support
Staff had training and were assessed as competent to administer medicines. People said they received medicines at the correct times.
“People were supported to receive their medicines safely.” from the report
Kind and personal care
People described staff as caring and said staff knew them well. Inspectors found that people were included in decisions about their care.
“Staff included people in decisions about their care and support and asked people what they preferred.” from the report
Open management
Inspectors found a positive and open culture. People and relatives said communication was good and that their views were listened to.
“There was a positive and open culture at the service.” from the report
Learning from incidents
The home recorded and analysed accidents and incidents to look for patterns and reduce future risks.
“The management team completed an analysis of accidents and incidents to identify trends and patterns.” from the report
What inspectors were concerned about
Senior team recruitment
needs fixingThe registered manager was struggling to recruit senior staff and there was no deputy manager. Inspectors said the reduced senior team had allowed some issues to go unnoticed.
“The reduction of senior staff had led to some issues not being identified prior to our inspection.” from the report
Recruitment record gap
minorOne staff file had gaps in employment history. The manager explained the gaps and updated the documents after the inspection.
“However, we found some gaps in employment history for 1 member of staff.” from the report
As-needed medicine instructions
needs fixingSome instructions for medicines given when needed did not contain enough detail. The home confirmed these had been reviewed and updated after the inspection.
“However, these required more detailed information.” from the report
Minor environment issues
minorInspectors found some small issues during a tour, including bins without pedals and maintenance needed to help keep areas clean. The home addressed these after the inspection.
“We identified some minor issues such as the lack of pedal operated bins, and some maintenance that was required to keep things clean.” from the report
Questions to ask them, based on this report
- 01Have you recruited a deputy manager or strengthened the senior team since the inspection?
- 02How do you now check that as-needed medicine instructions contain enough detail?
- 03What checks make sure staff employment histories and other recruitment records are complete?
- 04Have all the maintenance and cleanliness issues found during the inspection been kept under review?
- 05When will Effective, Caring and Responsive next be inspected rather than relying on the older ratings?
This was a focused inspection of Safe and Well-led only; the ratings for Effective, Caring and Responsive were carried forward from the last inspection. This explanation was written from the published report of 30 January 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
The story over the years
Every inspection of Wentworth Hall Residential Home
3 rated inspections over 8 years: the service has held its Good rating throughout.
- January 2024Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Wentworth Hall Residential Home →
- March 2021Inspected but not ratedSafe: Inspected but not rated
- January 2018Goodstayed GoodSafe: GoodWell-led: Good
- October 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 19 January 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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Same provider
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1 other service on the CQC register. A pattern across a group tells you more than one report.
Good
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