CQC report explained · a residential care home, run by Active Prospects

The Pines (Active Prospects)

2 College Crescent, Redhill, RH1 2HE

Goodpublished 17 December 2019, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on The Pines (Active Prospects) on 28 January 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of The Pines (Active Prospects)

3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

January 2022Inspected but not ratedcurrent rating
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
December 2019Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
March 2017Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
November 2015Requires improvement
Safe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
July 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2011
Registered with the Care Quality Commission on 3 November 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Redhill, RH1

Good

Residential

Redhill, RH1 · 1.1 km

Requires improvement

Residential

Rated 5 years agocare home