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CQC report explained · a residential care home, run by Nash Care Homes

Ashleigh House

39 Redstone Hill, Redhill, RH1 4BG

Requires improvementpublished 8 July 2021, 5 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Ashleigh House on 8 July 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Ashleigh House

7 rated inspections over 5 years: the service has slipped, from Good to Requires improvement.

  1. July 2021Requires improvementcurrent rating
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. January 2021Inspected but not rated
    Safe: Inspected but not ratedWell-led: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. October 2020Inadequatestayed Inadequate
    Safe: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. May 2020Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: InadequateResponsive: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  5. April 2020Inadequatestayed Inadequate
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  6. May 2019Inadequatedown from Good
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  7. February 2018Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  8. June 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  9. June 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. September 2013

    Registered with the Care Quality Commission on 26 September 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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