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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Red Oaks Care

The Oaks

The Oaks, The Rosery, Mulbarton, Norwich, NR14 8AL

Goodpublished 20 April 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on The Oaks on 20 April 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of The Oaks

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. April 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. January 2021Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. March 2020

    Registered with the Care Quality Commission on 23 March 2020.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Red Oaks Care Ltd

1 other service on the CQC register. A pattern across a group tells you more than one report.

Corner Oaks

Great Yarmouth, NR29
Requires improvement
Residential
Rated 17 months agocare home
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