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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Cringlegrove

Hill Grove

1 Colney Lane, Cringleford, Norwich, NR4 7RE

Inspected but not ratedpublished 27 March 2021, 5 years ago

Not yet rated: the CQC has not published a rated inspection for this service, which is usual for a new registration.

The five questions inspectors ask
Safe?
Inspected but not rated
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
No published rating
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
No published rating
Are people treated with kindness and dignity?
Responsive?
No published rating
Is care built around the person? Care plans, activities, complaints.
Well-led?
Inspected but not rated
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Hill Grove. That is usual for a newly registered service.

The story over the years

Every inspection of Hill Grove

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. March 2021Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedEffective: No published ratingCaring: No published ratingResponsive: No published ratingWell-led: Inspected but not rated
  2. December 2025

    Registered with the Care Quality Commission on 8 December 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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