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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Minster Care Group

The Hawthorns

The Hawthorns, Hawthorn Street, Wilmslow, SK9 5EJ

Goodpublished 22 April 2021, 5 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Hawthorns. That is usual for a newly registered service.

The story over the years

Every inspection of The Hawthorns

4 rated inspections over 2 years: the service has improved, from Requires improvement to Good.

  1. April 2021Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Good
  2. December 2020Requires improvementup from Inadequate
    Safe: Requires improvementWell-led: Requires improvement
  3. April 2020Inadequatedown from Requires improvement
    Safe: InadequateEffective: Requires improvementWell-led: Inadequate
  4. July 2019Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. June 2025

    Registered with the Care Quality Commission on 12 June 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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