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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by North Bay Group

The Hawthornes

Mill Lane, Birkenshaw, Bradford, BD11 2AP

Requires improvementpublished 15 April 2021, 5 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on The Hawthornes on 26 February 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of The Hawthornes

2 rated inspections over 2 years: the service has held its Requires improvement rating throughout.

  1. February 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  2. April 2021Requires improvementstayed Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. August 2019Requires improvement
    Safe: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. June 2018

    Registered with the Care Quality Commission on 4 June 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

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Nearby

Other care homes near Bradford

All in Kirklees

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Rated 2 years agoReport explained