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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Glenthorne Care Services

The Elms

13 Regent Street, Bilston, WV14 6AP

Requires improvementpublished 23 February 2026, 6 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Elms. That is usual for a newly registered service.

The story over the years

Every inspection of The Elms

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. July 2024

    Registered with the Care Quality Commission on 22 July 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

Same provider

Other services run by Glenthorne Care Services Limited

2 other services on the CQC register. A pattern across a group tells you more than one report.

Selwyn Court

Willenhall, WV13
Good
ResidentialDementia
Rated 2 years agoReport explained
Nearby

Other care homes near Bilston

Glenthorne House

Bilston, WV14 · 0.1 km
Good
ResidentialDementia
Rated 3 years agocare home

Ash House

Willenhall, WV13 · 2.1 km
Requires improvement
Residential
Rated 2 months agocare home