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CQC report explained · a residential care home, run by Wellbeing Care

The Dell Care Home

45 Cotmer Road, Oulton Broad, Lowestoft, NR33 9PL

Goodpublished 7 March 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on The Dell Care Home on 7 March 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of The Dell Care Home

6 rated inspections over 8 years: the service has improved, from Requires improvement to Good.

  1. March 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. August 2021Requires improvementdown from Good
    Safe: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. July 2018Goodstayed Good
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. February 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. October 2015Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  6. June 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  7. May 2015

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. September 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. September 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. August 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. May 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  13. November 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  14. November 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  15. October 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  16. June 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  17. March 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  18. January 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  19. July 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  20. September 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  21. June 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  22. May 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  23. February 2011

    Registered with the Care Quality Commission on 25 February 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Wellbeing Care Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

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