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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by RMH (Wispers) Care

Oak Hall Care Home

Oak Hall, Wispers Lane, Haslemere, GU27 1AB

Goodpublished 11 September 2021, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Oak Hall Care Home on 11 September 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Oak Hall Care Home

2 rated inspections over 2 years: the service has improved, from Requires improvement to Good.

  1. September 2021Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. January 2020Requires improvement
    Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. November 2018

    Registered with the Care Quality Commission on 15 November 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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