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CQC report explained · a nursing home, run by Zion Care
St Albans Nursing Home
Clarence Avenue, Knott-end-on-Sea, Poulton-le-Fylde, FY6 0AH
Goodpublished 5 December 2023, 2 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- Inspectors found enough staff, safe recruitment, detailed risk assessments, safe medicines systems and effective safeguarding and infection control.
- Effective?
- Good
- The report did not give a rating or detailed findings for this question.
- Caring?
- Good
- The report did not give a rating or detailed findings for this question.
- Responsive?
- Good
- The report did not give a rating or detailed findings for this question.
- Well-led?
- Good
- Inspectors found clear management responsibilities, regular quality checks, open management and opportunities for people, relatives and staff to give their views.
The latest report, explained
What inspectors found, December 2023
Rated Good; inspectors found people were safe, medicines were managed properly and the home was well run.
Inspectors visited without notice from 8 to 10 November 2023. They spoke with people living in the home, a relative and staff. They observed care, checked records, looked around the building and reviewed medicines, recruitment, training and management systems.
The home was rated Good for Safe and Well-led. Inspectors found enough staff, including nurses throughout the day and night. Risks, medicines, safeguarding and infection prevention were managed safely.
Inspectors found managers had effective checks on quality and safety. People and relatives could give their views, and the previous overall rating of Good, published in February 2018, remained unchanged.
What inspectors praised
Enough staff
Inspectors found enough staff to care for people in a timely way, with nurses employed throughout the day and night.
“Sufficient staff were deployed to ensure people were cared for in a timely way.” from the report
Safe medicines
Medicines records were maintained and trained staff administered medicines. Audits were carried out regularly.
“Medicines were managed safely. Records for the receipt, administration and disposal of medicines were kept.” from the report
Risk management
Risks were assessed, reviewed and monitored. The home also analysed accidents and incidents to reduce the chance of them happening again.
“Accidents and incidents were analysed to look for how a reoccurrence could happen.” from the report
Open management
Managers had systems to monitor quality and safety and encouraged people, relatives and staff to share their views.
“The management team had established systems for monitoring the quality and safety at St Albans Nursing Home” from the report
What inspectors were concerned about
Inspectors raised no specific concerns in this report.
Questions to ask them, based on this report
- 01How do you make sure there are enough staff on every shift, including nurses?
- 02How often are medicines audits completed, and what happens if an error or concern is found?
- 03How are individual risks reviewed when a person's needs or abilities change?
- 04How do you use accidents and incidents to prevent them happening again?
- 05What changes have been made in response to residents' meetings, questionnaires or relatives' feedback?
This inspection rated Safe and Well-led only; the report did not give ratings or detailed findings for Effective, Caring or Responsive. This explanation was written from the published report of 5 December 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
The story over the years
Every inspection of St Albans Nursing Home
3 rated inspections over 8 years: the service has held its Good rating throughout.
- December 2023Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2022Inspected but not ratedSafe: Inspected but not rated
- May 2021Inspected but not ratedSafe: Inspected but not ratedWell-led: Inspected but not rated
- February 2018Goodstayed GoodSafe: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 13 January 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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