CQC report explained · a residential care home, run by North Fylde Care
Fairhaven Care Home
43-44 Laidleys Walk, Fleetwood, FY7 7JL
Rated Good: inspectors found the service performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found enough staff, thorough recruitment checks, safeguarding training, risk assessments and safe medicines processes. The premises were clean and safety checks were up to date.
- Effective?
- Good
- This question was not rated in the report.
- Caring?
- Good
- This question was not rated in the report.
- Responsive?
- Good
- This question was not rated in the report.
- Well-led?
- Good
- Inspectors found a positive culture, good communication with health and social care professionals, and systems for monitoring quality and safety.
What inspectors found, January 2024
Fairhaven Care Home was rated Good; inspectors found safe care, enough staff and strong management systems.
This was an unannounced inspection. The site visit took place on 7 December 2023, with inspection activity continuing until 11 December. One inspector spoke with people living there, relatives, staff, the manager, the provider and a visiting health professional.
Inspectors found the home clean and tidy, with safety checks and recruitment checks in place. They found enough staff, safe medicines processes, safeguarding training and suitable risk assessments. People said they felt safe and staff helped them remain independent.
The home was rated Good overall. Safe and Well-led were both rated Good, as they were at the previous inspection published in February 2018. The report does not give ratings for Effective, Caring or Responsive.
Enough staff
Inspectors found enough staff were deployed to care for people. People said they did not have to wait for help.
“I don't have to wait if I need someone for help or anything.” from the report
Safe care
Risks were assessed and reviewed, and staff supported people to remain as independent as possible. Safeguarding processes and training were in place.
“The registered manager and staff promoted positive risk taking to help people gain skills and live an independent life as possible.” from the report
Medicines
Inspectors found medicines were given by trained staff, with records, written guidance and regular audits.
“People received their medication safely by trained staff.” from the report
Quality oversight
The management team used audits to monitor quality and safety and reported actions to the provider.
“The management team had established systems for monitoring the quality and safety at Fairhaven Care Home.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you assess and review my relative's individual risks and support their independence?
- 02How do you check that medicines, including medicines prescribed as needed, are given and recorded safely?
- 03What staffing levels will be in place for my relative's care needs, including at busy times?
- 04How will you involve my relative and our family in decisions and respond to concerns or changing needs?
- 05How do your audits identify problems and make sure improvements are completed?
The report gives ratings for Safe and Well-led only; Effective, Caring and Responsive were not rated in this inspection. This explanation was written from the published report of 18 January 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Fairhaven Care Home
3 rated inspections over 8 years: the service has held its Good rating throughout.
- January 2024Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2018Goodstayed GoodSafe: GoodWell-led: Good
- January 2016GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2014
Report published without a new overall rating.
- December 2013
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- June 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 10 January 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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