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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Avante Care & Support

Barnes Lodge

Tudeley Lane, Tonbridge, TN11 0QJ

Requires improvementpublished 26 May 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Barnes Lodge. That is usual for a newly registered service.

The story over the years

Every inspection of Barnes Lodge

4 rated inspections over 6 years: the service has held its Requires improvement rating throughout.

  1. May 2023Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. September 2022Inadequate
    Safe: InadequateEffective: InadequateCaring: InadequateResponsive: InadequateWell-led: Inadequate
  3. December 2020Inspected but not rated
    Safe: Inspected but not rated
  4. December 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. May 2017Requires improvement
    Safe: Requires improvementEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. December 2023

    Registered with the Care Quality Commission on 4 December 2023.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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