Alexandra House
Stockton-on-Tees, TS20
Residential
Rated 2 years agoReport explained
CQC report explained · a residential care home, run by Milewood
Redfern
6 Saint Vincent Terrace, Redcar, Stockton-on-Tees, TS10 1QL
Goodpublished 22 November 2019, 6 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the service run well? The manager, the culture, how problems get found and fixed.
The report
We have not explained this report yet
The CQC published its most recent report on Redfern on 12 April 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukThe story over the years
Every inspection of Redfern
3 rated inspections over 5 years: the service has held its Good rating throughout.
- April 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 11 November 2010.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
Another option
Or stay at home with a private carer
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Same provider
Other services run by Milewood Healthcare Ltd
20 other services on the CQC register. A pattern across a group tells you more than one report.
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