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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Welltower

Oakhill House Care Home

Eady Close, Horsham, RH13 5NA

Requires improvementpublished 6 August 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Oakhill House Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Oakhill House Care Home

6 rated inspections over 5 years: the service has held its Requires improvement rating throughout.

  1. August 2022Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. April 2020Goodup from Requires improvement
    Safe: GoodEffective: GoodWell-led: Good
  3. April 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  4. November 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  5. December 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  6. July 2017Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. June 2026

    Registered with the Care Quality Commission on 1 June 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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