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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by DHCH14

Millbrook House

39-41 Birch Street, Southport, PR8 5EU

Goodpublished 28 January 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Millbrook House. That is usual for a newly registered service.

The story over the years

Every inspection of Millbrook House

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. January 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2025

    Registered with the Care Quality Commission on 22 May 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by DHCH14 Limited

22 other services on the CQC register. A pattern across a group tells you more than one report.

Birch Abbey

Southport, PR9
Requires improvement
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Rated 16 months agocare home
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