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CQC report explained · a nursing home, run by Elizabeth Finn Homes

Merlewood

Hollow Lane, Callow Hill, Virginia Water, GU25 4LR

Goodpublished 22 May 2019, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Merlewood on 2 December 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Merlewood

2 rated inspections over 3 years: the service has held its Good rating throughout.

  1. December 2020Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  2. May 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. October 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. December 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. April 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. February 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. January 2011

    Registered with the Care Quality Commission on 6 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Elizabeth Finn Homes Limited

7 other services on the CQC register. A pattern across a group tells you more than one report.

Eversfield

Reigate, RH2
Good
Nursing
Rated 8 years agocare home

Grove Court

Woodbridge, IP12
Outstanding
Nursing
Rated 4 months agocare home

Halliwell

Tunbridge Wells, TN2
Good
Nursing
Rated 6 years agocare home

Rashwood

Droitwich, WR9
Good
Nursing
Rated 3 years agocare home

Rush Court

Wallingford, OX10
Good
Nursing
Rated 6 years agocare home

The Cotswold

Burford, OX18
Outstanding
Nursing
Rated 6 years agocare home
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Rated 2 years agoReport explained