Littleborough Home for the Elderly

Inspectors found enough staff to support people appropriately. Recruitment checks, including references and DBS checks, had been completed.

“Staff were recruited safely and there were sufficient staff to support people appropriately.” from the report

Staff knew people well, respected privacy and dignity, and encouraged people to remain independent.

“Staff took steps to promote people's privacy and dignity.” from the report

People received help with food, weight monitoring and access to health and social care services when needed.

“People had access to a range of health and social care services and appropriate referrals had been made when required.” from the report

The management team used audits, checks and staff meetings to monitor quality and safety.

“Regular audits and checks were carried out by the management team.” from the report

The downstairs and upstairs toilets needed redecoration, with rusty pipework visible. Some dining room chairs were stained, although the provider supplied a refurbishment plan.

“In particular, redecoration was needed to both the downstairs and upstairs toilets, where rusty pipework was visible.” from the report

People gave mixed comments about activities. One person said activities did not happen often, while the home was planning to recruit a dedicated activities coordinator.

“We received mixed comments about the provision of activities.” from the report