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CQC report explained · a residential care home, run by Wings Care (North West)

Laburnum Cottage

19 New Hall, Liverpool, L10 1LD

Requires improvementpublished 16 August 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Laburnum Cottage on 16 August 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Laburnum Cottage

4 rated inspections over 8 years: the service has held its Requires improvement rating throughout.

  1. August 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. April 2019Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. September 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. December 2015Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good

    Read this report on cqc.org.uk

  5. May 2015

    Registered with the Care Quality Commission on 19 May 2015.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Wings Care (North West) LLP

3 other services on the CQC register. A pattern across a group tells you more than one report.

Oak Cottage

Liverpool, L10
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Rated 12 months agoReport explained

Lilac Cottage

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