Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Horizon Residential Homes

Knells Country House

The Knells, Houghton, Carlisle, CA6 4JG

Goodpublished 13 June 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Knells Country House on 13 June 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Knells Country House

5 rated inspections over 9 years: the service has held its Good rating throughout.

  1. June 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. November 2022Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. October 2020Inspected but not rated
    Safe: Inspected but not rated
  4. June 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. November 2016Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. December 2014Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  7. June 2021

    Registered with the Care Quality Commission on 11 June 2021.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Horizon Residential Homes Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

Nearby

Other care homes near Carlisle

All in Cumberland

California House

Carlisle, CA3 · 2.1 km
Good
Residential
Rated 7 years agocare home

Applegarth Nursing Home

Carlisle, CA2 · 5.5 km
Requires improvement
NursingDementia
Rated 8 months agoReport explained

Lanercost House

Carlisle, CA2 · 5.8 km
Good
NursingDementia
Rated 2 years agoReport explained