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CQC report explained · a residential care home, run by Southside Specialist Dementia Care

Holly House Care Home

61 Westley Road, Birmingham, B27 7UQ

Goodpublished 11 October 2023, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Holly House Care Home on 11 October 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Holly House Care Home

2 rated inspections over 6 years: the service has held its Good rating throughout.

  1. October 2023Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. October 2017Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. August 2015

    Registered with the Care Quality Commission on 13 August 2015.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Southside Specialist Dementia Care Ltd

3 other services on the CQC register. A pattern across a group tells you more than one report.

Southside

Birmingham, B28
Good
ResidentialDementia
Rated 2 years agocare home
Nearby

Other care homes near Birmingham

All in Birmingham

Olivet

Birmingham, B27 · 0.4 km
Good
NursingDementia
Rated 7 years agocare home

Avalon House

Birmingham, B27 · 0.5 km
Requires improvement
Residential
Rated 6 years agocare home