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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Ridgeway House (Bristol)

Hillcrest Care Home

2 Upper Station Road, Bristol, BS16 4LY

Goodpublished 22 September 2018, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Hillcrest Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Hillcrest Care Home

2 rated inspections over a year: the service has improved, from Requires improvement to Good.

  1. September 2018Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. September 2017Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  3. November 2023

    Registered with the Care Quality Commission on 16 November 2023.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Ridgeway House (Bristol) Limited

2 other services on the CQC register. A pattern across a group tells you more than one report.

Ridgeway House

Bristol, BS13
Outstanding
Residential
Rated 7 years agocare home
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