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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by DMP Healthcare (Hill House)

Hill House Care Home

Elstree Hill South, Elstree, Borehamwood, WD6 3DE

Goodpublished 3 August 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Hill House Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Hill House Care Home

4 rated inspections over 6 years: the service has held its Good rating throughout.

  1. August 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. April 2021Inspected but not rated
    Safe: Inspected but not rated
  3. December 2017Goodup from Requires improvement
    Safe: GoodWell-led: Good
  4. March 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
  5. March 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. January 2026

    Registered with the Care Quality Commission on 13 January 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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