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CQC report explained · a residential care home, run by Twenty One Care Services

Highgate Lodge Care Home

66 Highgate Road, Walsall, WS1 3JE

Requires improvementpublished 19 November 2025, 9 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC published its most recent report on Highgate Lodge Care Home on 15 April 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Highgate Lodge Care Home

7 rated inspections over 6 years: the service has improved, from Inadequate to Good.

  1. April 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. November 2019Requires improvementdown from Good
    Safe: GoodEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Requires improvement
  3. June 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
  4. October 2017Requires improvementstayed Requires improvement
    Safe: GoodWell-led: Requires improvement
  5. June 2017Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. January 2017Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: InadequateResponsive: InadequateWell-led: Inadequate
  7. October 2016Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
  8. June 2022

    Registered with the Care Quality Commission on 20 June 2022.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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