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CQC report explained · a residential care home, run by City Care Partnership

Heaton Vale

Belmont, Basil Street, Stockport, SK4 1QL

Requires improvementpublished 6 July 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Heaton Vale on 6 July 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Heaton Vale

2 rated inspections over 6 years: the service has slipped, from Outstanding to Requires improvement.

  1. July 2023Requires improvementcurrent ratingdown from Outstanding
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. November 2017Outstanding
    Safe: OutstandingEffective: OutstandingCaring: OutstandingResponsive: OutstandingWell-led: Outstanding

    We are reading this report · the original is on cqc.org.uk

  3. January 2016

    Registered with the Care Quality Commission on 14 January 2016.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by City Care Partnership Limited

2 other services on the CQC register. A pattern across a group tells you more than one report.

Yew Tree

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Good
Residential
Rated 2 years agoReport explained

Fairleigh House

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Requires improvement
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Rated 3 years agocare home
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